docker-rt

NOTE: This isn't actively maintained.

This is a Docker image for running Best Practical's Request Tracker⁠, a ticket tracking system.

Source at https://www.github.com/clifford2/rt⁠, adapted from https://github.com/okfn/docker-rt⁠, with the following changes:

• Switch from PostgreSQL to MariaDB
• Upgrade to RT 5.0.7
• Expand on configurability

It's currently a work in progress, but it includes:

• RT 5
• nginx
• postfix + spamassassin

And exposes the RT web interface on container port 80 and an RT-connected MTA on container port 25.

From scratch

Start a MySQL/MariaDB container:

docker-compose up -d db

Run a one-off container to configure the database:

docker-compose run rt /usr/local/bin/rtinit

Now the database is initialised and you can run RT proper:

docker-compose up -d rt

Configuration

This image provides some limited support for customising the deployment using environment variables, namely:

• Database:
  • DATABASE_HOST (default: localhost)
  • DATABASE_PORT (default: 3306)
  • DATABASE_NAME (default: rtdb)
  • DATABASE_USER (default: rtuser)
  • DATABASE_PASSWORD (default: rtpass)
  • DATABASE_PASSWORD_FILE as alternate to $DATABASE_PASSWORD
• Web interface:
  • WEB_DOMAIN (default: example.com)
  • WEB_PROTO (default: http)
  • WEB_PORT (default: 80 / 443 depending on $WEB_PROTO)
  • WEB_BASEURL (default: ${WEB_PROTO}://${WEB_DOMAIN}[:${WEB_PORT}])
• RT:
  • RT_NAME (default: ${RT_NAME:-${WEB_DOMAIN})
  • RT_ORG (default: ${ORG:-${WEB_DOMAIN})
  • LOG_LEVEL (default: info)
  • TIMEZONE (default: UTC)
• Postfix:
  • postfix $mydomain: EMAIL_DOMAIN (default: $WEB_DOMAIN)
  • postfix $myhostname: EMAIL_HOSTNAME (default: $EMAIL_DOMAIN)
  • postfix root alias: EMAIL_ADDRESS (default: rt@$EMAIL_DOMAIN)
  • RT default queue for new messages: RT_DEFAULT_QUEUE (default: general)

Additional configuration can be done by mounting custom configuration files into /opt/rt5/etc/RT_SiteConfig.d/.

Alternatives

For an alternate approach, using registry.access.redhat.com/ubi8/ubi-init as base image, see How to move Request Tracker into a Linux container⁠.