Zammad is a web based open source helpdesk/ticket system with many features
to manage customer communication via several channels like telephone, facebook,
twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public
This branch does not include a database installation.
Define the database connection by setting these ENV params:
DB_CREATE=false|true- Create DB (default:
DB_MIGRATE=false|true- Migrate DB (default:
DB_INDEX=false|true- Rebuild search index (default:
Define the Elasticsearch connection:
ES_URL- Elasticsearch URL (default:
Note: Starting with version 1.4.0 of this image, Elasticsearch is no longer installed within this image.
An external Elasticsearch server is required (preferably via a linked container).
Setup & Maintenance
Execute all actions below in the given order.
Alternatively, set environment variable
DB_CREATE=trueto run setup commands before starting Zammad for the first time.
docker exec -it <container> rake db:create
docker exec -it <container> rake db:migrate
docker exec -it <container> rake db:seed
Set up search indexing
docker exec -it <container> rails r "Setting.set('es_url', 'http://elasticsearch:9200')"
Rebuild search index
docker exec -it <container> rake searchindex:rebuild
Modifications & Fixes
This image contains some source modifications based on the image author's preferences, which may not be suitable for everyone:
- Mod: Don't set font in emails, use default font
- Fix: Allow to paste links into editor (#464)
- Fix: Do not convert simple links in articles
- Mod: [form_submit] Add product, version, os, country, reason data to body
- Mod: [form_submit] Fail silently on honeypot field submission