adampointer83/go-helpdesk repository overview

Helpdesk is a library and standalone binary designed to be run as a server to respond to Slack slash commands, although it should be possible to use any messaging platform with little effort. Once a user has engaged with the app, you can then configure it to raise JIRA tickets, call someone out on PagerDuty or whatever. The library consists of a server which responds to webhooks from messaging platforms and some common handlers and a wrapper library for Slack and JIRA. It is a simple aid to take some of the sting out of first-line support and incident management using ChatOps.

https://github.com/skybet/go-helpdesk⁠