dagazllc/workloadwall repository overview

⁠WorkloadWall

A small, self-hosted ticketing system (help desk) for teams of one to ten people who take requests from everyone else in the building — IT, facilities and maintenance, operations, office admin — and for trades whose requests are jobs at an address.

The idea it is built around: every open ticket is a post-it note on a wall that requesters can see before they add to it. The queue is visible rather than hidden behind a form.

Runs entirely on your own machine. The ticket database is a folder on that machine.

• Website: https://workloadwall.com⁠
• Documentation: https://workloadwall.com/docs/⁠
• Is it right for your team: https://workloadwall.com/is-it-for-you/⁠
• Changelog (current version of every download): https://workloadwall.com/changelog/⁠

⁠Quick start

docker run -d --name workloadwall --restart unless-stopped --network host \
  -v workloadwall-data:/data dagazllc/workloadwall:1

Then open the address it prints and run the first-time setup — name the department, create the first account, add a few categories. The 30-day trial starts with every feature on, no card and no account.

Host networking lets workloadwall.local answer on the LAN. Without it, publish port 3000 and set MDNS_DISABLE=1.

⁠Tags

• 1 — the newest 1.x image published here
• 1.9.0, 1.7.2, … — every published version stays available under its own tag
• Built for linux/amd64 and linux/arm64

Container images are published separately from the Windows and Linux builds and can be a version or two behind them. Windows, Linux and Raspberry Pi installs update themselves; a container never does. Pull again and recreate the container when you want the newer one. Admin → Updates inside the app tells you what you are actually running, and https://workloadwall.com/changelog/⁠ shows the current tag here next to the current installer.

⁠Data

Everything lives in the /data volume — the database, attachments, settings and the license key. Back up that volume and you have backed up everything. The app can also copy nightly to a folder, network share, Dropbox, Google Drive or OneDrive you choose.

⁠What it costs

A 30-day free trial with every feature on, then a one-time purchase per major version: Solo $149, Local Lite $299, Local Standard $599, Local Pro $799 (USD). Every update within that major version is free. Two optional annual services exist — the Jobs add-on at $129 a year and Priority Support at $199 a year — and neither is required to run it.

Staff accounts are limited by edition (1 / 10 / 25 / unlimited). Requesters never count and never need an account.

Full pricing: https://workloadwall.com/pricing/⁠

⁠Worth knowing before you try it

• Not open source. WorkloadWall is licensed software and the source is not published. If open source is a requirement, this is the wrong product.
• Needs a machine that stays on, because the wall is served from it.
• Features that send data outside the machine — email intake, outgoing mail, AI intake, backup copies, calendar sync, outside access — are each off until you turn them on.
• Running in a regulated environment: https://workloadwall.com/docs/hipaa-deployment-guide/⁠

Made by DAGAZ LLC (Wyoming). Support: [email protected]⁠