ibmcom/voice-agent-insights repository overview

⁠📣 Important Notice: Migration to IBM Cloud Container Registry (icr.io)

This project has officially transitioned from Docker Hub to the IBM Cloud Container Registry (icr.io) for hosting and distributing container images.

🔹 All future releases will be published exclusively to the icr.io registry.

🔹 All existing versions previously hosted on Docker Hub have also been migrated and are available on icr.io.

To access the latest images, use the following format:

docker pull icr.io/voice-gateway/agent-insights:<tag>

Please update any Docker, Kubernetes/OpenShift deployment scripts accordingly.

See Accessing Voice Gateway images⁠ for more information.

⁠Voice Agent Insights

Voice Agent Insights is a microservice that includes a dashboard that provides insights into the various reporting events published by IBM Voice Gateway and IBM Voice Agent with Watson. The dashboard is designed to query the same Cloudant databases used by Voice Gateway and Voice Agent with Watson to publish reporting events. Through this new dashboard, Voice Agent developers now have a tool they can use to quickly gain insights about their Voice Agents across a large number of calls, enabling them to more quickly identify problem areas that need attention. It can also be used to identify whether changes to the Voice Agents are actually resulting in better KPIs or causing regressions.

⁠Usage

Documentation related to Voice Agent Insights can be found here:

Voice Agent Insights Documentation⁠

In addition, you can find sample scripts and docker compose files that can be used to deploy and run Voice Agent Insights in this GitHub repository:

Voice Agent Insights Samples⁠

⁠License

The license for the image can be found here:

IBM Voice Agent Insights Beta License⁠