[{"_1":2,"_169":-5,"_170":-5},"loaderData",{"_3":4,"_13":14,"_21":22,"_148":149},"root",{"_5":-5,"_6":-7,"_7":8,"_9":-7,"_10":11,"_12":-7},"currentUser","primaryEmail","siteVerification","6LeIxAcTAAAAAJcZVRqyHh71UMIEGNQ_MXjiZKhI","toast","enableDev",false,"incidentStatus","routes/_layout",{"_15":-5,"_16":17,"_18":17,"_19":11,"_20":11},"username","isAskGordonEnabled",true,"isUsingNewTemplate","showMinimalLanding","showHoneypotTrap","routes/_layout.r.$namespace.$reponame",{"_23":24,"_25":-5,"_26":11,"_27":11,"_28":29,"_30":31,"_32":-5,"_33":11,"_34":35,"_84":85,"_103":104,"_141":-5,"_142":11,"_143":17,"_144":11,"_145":-5,"_146":147},"canonicalUrl","https://hub.docker.com/r/microservices/freshdesk/tags","mcpServer","canSeeDockerfile","canSeeAutobuilds","namespace","microservices","reponame","freshdesk","cloudBuildSource","isAutobuildsAvailable","repo",{"_36":37,"_38":39,"_41":42,"_43":44,"_45":11,"_46":47,"_48":49,"_50":51,"_53":31,"_28":29,"_54":55,"_56":40,"_57":58,"_59":60,"_61":62,"_63":-5,"_64":58,"_65":66,"_67":11,"_68":29,"_69":70,"_75":11,"_76":77,"_81":29,"_82":83},"categories",[],"content_types",[40],"image","date_registered","2019-09-12T14:05:52.181175Z","description","","is_private","last_updated","2019-09-12T14:12:23.60978Z","last_modified","2024-10-16T13:48:34.145251Z","media_types",[52],"application/vnd.docker.container.image.v1+json","name","pull_count",151,"repository_type","star_count",0,"status",1,"status_description","active","source","collaborator_count","full_description","# _Freshdesk_ OMG Microservice\n\n[![Open Microservice Guide](https://img.shields.io/badge/OMG%20Enabled-👍-green.svg?)](https://microservice.guide)\n[![Build Status](https://travis-ci.com/omg-services/freshdesk.svg?branch=master)](https://travis-ci.com/omg-services/freshdesk)\n[![codecov](https://codecov.io/gh/omg-services/freshdesk/branch/master/graph/badge.svg)](https://codecov.io/gh/omg-services/freshdesk)\n\nThis is omg services for 'Freshdesk'.\nAn online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. \n\n```coffee\nmicroserive.guide exec -e API_KEY= -e DOMAIN= microservice/freshdesk createTicket \\\n description:'Test ticket' \\\n subject:'Mock Ticket' \\\n email:'mock@email.com'\n\n{\n \"ccEmails\": [],\n \"fwd_emails\": [],\n \"reply_cc_emails\": [],\n \"ticket_cc_emails\": [],\n \"fr_escalated\": false,\n \"spam\": false,\n \"email_config_id\": null,\n \"group_id\": null,\n \"priority\": 1,\n \"requester_id\": 48008271709,\n \"responder_id\": null,\n \"source\": 2,\n \"company_id\": null,\n \"status\": 2,\n \"subject\": \"Mock Ticket\",\n \"to_emails\": null,\n \"product_id\": null,\n \"id\": 41,\n \"type\": null,\n \"due_by\": \"2019-08-15T07:37:13Z\",\n \"fr_due_by\": \"2019-08-13T07:37:13Z\",\n \"is_escalated\": false,\n \"description\": \"

Test ticket

\",\n \"description_text\": \"Test ticket\",\n \"custom_fields\": {},\n \"created_at\": \"2019-08-12T07:37:13Z\",\n \"updated_at\": \"2019-08-12T07:37:13Z\",\n \"tags\": [],\n \"attachments\": []\n}\n```\n\n## Direct usage in [Storyscript](https://storyscript.io/):\n\n##### Create Ticket\n```coffee\n>>> freshdesk createTicket description:'' subject:'' email:'' priority:'' status:'' ccEmails=''\n{\n \"ccEmails\": [],\n \"fwd_emails\": [],\n \"reply_cc_emails\": [],\n \"ticket_cc_emails\": [],\n \"fr_escalated\": false,\n \"spam\": false,\n \"email_config_id\": null,\n \"group_id\": null,\n \"priority\": 1,\n \"requester_id\": 48008271709,\n \"responder_id\": null,\n \"source\": 2,\n \"company_id\": null,\n \"status\": 2,\n \"subject\": \"Mock Ticket\",\n \"to_emails\": null,\n \"product_id\": null,\n \"id\": 41,\n \"type\": null,\n \"due_by\": \"2019-08-15T07:37:13Z\",\n \"fr_due_by\": \"2019-08-13T07:37:13Z\",\n \"is_escalated\": false,\n \"description\": \"

Test ticket

\",\n \"description_text\": \"Test ticket\",\n \"custom_fields\": {},\n \"created_at\": \"2019-08-12T07:37:13Z\",\n \"updated_at\": \"2019-08-12T07:37:13Z\",\n \"tags\": [],\n \"attachments\": []\n}\n```\n\n##### Get Ticket\n```coffee\n>>> freshdesk getTicket id:\n{\n \"ccEmails\": [],\n \"fwd_emails\": [],\n \"reply_cc_emails\": [],\n \"ticket_cc_emails\": [],\n \"fr_escalated\": false,\n \"spam\": false,\n \"email_config_id\": null,\n \"group_id\": null,\n \"priority\": 1,\n \"requester_id\": 48008271709,\n \"responder_id\": null,\n \"source\": 2,\n \"company_id\": null,\n \"status\": 2,\n \"subject\": \"Mock Ticket\",\n \"association_type\": null,\n \"to_emails\": null,\n \"product_id\": null,\n \"id\": 41,\n \"type\": null,\n \"due_by\": \"2019-08-15T07:37:13Z\",\n \"fr_due_by\": \"2019-08-13T07:37:13Z\",\n \"is_escalated\": false,\n \"description\": \"

Test ticket

\",\n \"description_text\": \"Test ticket\",\n \"custom_fields\": {},\n \"created_at\": \"2019-08-12T07:37:13Z\",\n \"updated_at\": \"2019-08-12T07:37:13Z\",\n \"tags\": [],\n \"attachments\": [],\n \"source_additional_info\": null\n}\n```\n\n##### Delete Ticket\n```coffee\n>>> freshdesk deleteTicket id:\n{\n \"success\": true,\n \"message\": \"Ticket deleted successfully.\"\n}\n```\n\n##### Get Ticket List\n```coffee\n>>> freshdesk listTicket\n[\"LIST_OF_TICKETS\"]\n```\n\n##### Create Contact\n```coffee\n>>> freshdesk createContact name:'' email:'' mobile:'' phone:'' twitterId:'' uniqueExternalId:''\n{\n \"active\": false,\n \"address\": null,\n \"company_id\": null,\n \"view_all_tickets\": null,\n \"deleted\": false,\n \"description\": null,\n \"email\": \"mock@email.com\",\n \"id\": 48008659871,\n \"job_title\": null,\n \"language\": \"en\",\n \"mobile\": null,\n \"name\": \"Mock name\",\n \"phone\": null,\n \"time_zone\": \"Chennai\",\n \"twitter_id\": null,\n \"custom_fields\": {},\n \"tags\": [],\n \"other_emails\": [],\n \"facebook_id\": null,\n \"created_at\": \"2019-08-12T07:41:09Z\",\n \"updated_at\": \"2019-08-12T07:41:09Z\",\n \"other_companies\": [],\n \"unique_external_id\": null,\n \"avatar\": null\n}\n```\n\n##### Get Contact\n```coffee\n>>> freshdesk getContact id:\n{\n \"active\": false,\n \"address\": null,\n \"company_id\": null,\n \"view_all_tickets\": null,\n \"description\": null,\n \"email\": \"mock@email.com\",\n \"id\": 48008659871,\n \"job_title\": null,\n \"language\": \"en\",\n \"mobile\": null,\n \"name\": \"Mock name\",\n \"phone\": null,\n \"time_zone\": \"Chennai\",\n \"twitter_id\": null,\n \"custom_fields\": {},\n \"tags\": [],\n \"other_emails\": [],\n \"facebook_id\": null,\n \"created_at\": \"2019-08-12T07:41:09Z\",\n \"updated_at\": \"2019-08-12T07:41:09Z\",\n \"other_companies\": [],\n \"unique_external_id\": null,\n \"avatar\": null\n}\n```\n\n##### Delete Contact\n```coffee\n>>> freshdesk deleteContact id:\n{\n \"success\": true,\n \"message\": \"Contact deleted successfully.\"\n}\n```\n\n##### Get Contact List\n```coffee\n>>> freshdesk listContact\n[\"LIST_OF_CONTACTS\"]\n```\n\nCurious to [learn more](https://docs.storyscript.io/)?\n\n✨🍰✨\n\n## Usage with [OMG CLI](https://www.npmjs.com/package/omg)\n\n##### Get Ticket\n```shell\n$ omg run getTicket -a id= -e API_KEY= -e DOMAIN=\n```\n\n##### Create Ticket\n```shell\n$ omg run createTicket -a description= -a subject= -a email= -a priority= -a status= -a ccEmails= -e API_KEY= -e DOMAIN=\n```\n\n##### Delete Ticket\n```shell\n$ omg run deleteTicket -a id= -e API_KEY= -e DOMAIN=\n```\n\n##### Get Ticket List\n```shell\n$ omg run listTicket -e API_KEY= -e DOMAIN=\n```\n\n##### Get Contact\n```shell\n$ omg run getContact -a id= -e API_KEY= -e DOMAIN=\n```\n\n##### Create Contact\n```shell\n$ omg run createContact -a name= -a email= -a mobile= -a phone= -a twitterId= -a uniqueExternalId= -e API_KEY= -e DOMAIN=\n```\n\n##### Delete Contact\n```shell\n$ omg run deleteContact -a id= -e API_KEY= -e DOMAIN=\n```\n\n##### Get Contact List\n```shell\n$ omg run listContact -e API_KEY= -e DOMAIN=\n```\n\n**Note**: The OMG CLI requires [Docker](https://docs.docker.com/install/) to be installed.\n\n## License\n[MIT License](https://github.com/omg-services/mailgun/blob/master/LICENSE).\n\n","has_starred","hub_user","immutable_tags_settings",{"_71":11,"_72":73},"enabled","rules",[74],".*","is_automated","permissions",{"_78":17,"_79":11,"_80":11},"read","write","admin","user","storage_size",39521151,"orgData",{"_86":87,"_88":89,"_90":91,"_92":29,"_93":44,"_94":44,"_95":44,"_96":44,"_97":98,"_99":44,"_100":44,"_101":44,"_102":17},"id","c759d2514c42477a8e485e68571ea128","uuid","c759d251-4c42-477a-8e48-5e68571ea128","type","organization","orgname","full_name","location","company","profile_url","date_joined","2015-03-19T21:39:27.394665Z","gravatar_url","gravatar_email","badge","is_active","recentTags",[105],{"_106":40,"_107":108,"_109":110,"_86":111,"_112":113,"_46":130,"_131":108,"_132":29,"_133":52,"_53":134,"_135":136,"_137":121,"_138":130,"_139":62,"_140":17},"content_type","creator",250118,"full_size",39510308,68736437,"images",[114],{"_115":116,"_117":118,"_119":44,"_120":121,"_122":123,"_124":125,"_126":44,"_127":-5,"_128":110,"_59":62,"_129":-5},"architecture","amd64","digest","sha256:37a366ceba98c997eaeb58751f983c75bc9ed9fbde781501529128d05634d128","features","last_pulled","2026-09-04T18:37:54.915292197Z","last_pushed","2019-09-12T14:12:24Z","os","linux","os_features","os_version","size","variant","2019-09-12T14:12:23.303257Z","last_updater","last_updater_username","media_type","latest","repository",7690761,"tag_last_pulled","tag_last_pushed","tag_status","v2","sbxKitMetadata","isPotentialSpam","isHubSbxKitsEnabled","displaySecurityMetadata","tagAttestations","tagsHaveAttestations",[],"routes/_layout.r.$namespace.$reponame.tags",{"_34":150,"_157":158,"_146":167,"_168":11},{"_36":151,"_38":152,"_41":42,"_43":44,"_45":11,"_46":47,"_48":49,"_50":153,"_53":31,"_28":29,"_54":55,"_56":40,"_57":58,"_59":60,"_61":62,"_63":-5,"_64":58,"_65":66,"_67":11,"_68":29,"_69":154,"_75":11,"_76":156,"_81":29,"_82":83},[],[40],[52],{"_71":11,"_72":155},[74],{"_78":17,"_79":11,"_80":11},"tags",{"_159":60,"_160":-5,"_161":-5,"_162":163},"count","next","previous","results",[164],{"_106":40,"_107":108,"_109":110,"_86":111,"_112":165,"_46":130,"_131":108,"_132":29,"_133":52,"_53":134,"_135":136,"_137":121,"_138":130,"_139":62,"_140":17},[166],{"_115":116,"_117":118,"_119":44,"_120":121,"_122":123,"_124":125,"_126":44,"_127":-5,"_128":110,"_59":62,"_129":-5},[],"canDeleteTags","actionData","errors"]

microservices/freshdesk

Tags for microservices/freshdesk