samuelstreets/connectwise-ticket-dashboard repository overview

⁠ConnectWise Dashboard

A self-hosted web dashboard that shows:

• Stale Tickets — open tickets not updated in 8+ hours (color-coded by severity)
• Closed Tickets by User — how many tickets each tech closed per day for the last 7 days
• Auto-refreshes every 60 seconds

⁠Quick Start

⁠Option A: Docker Compose (recommended)

1. Edit docker-compose.yml and fill in your ConnectWise credentials
2. Run:

docker compose up -d

1. Open http://localhost:5000⁠

⁠Option B: docker run

docker run -d \
  -p 5000:5000 \
  -e CW_SITE=na.myconnectwise.net \
  -e CW_COMPANY=yourcompanyid \
  -e CW_PUBLIC_KEY=your_public_key \
  -e CW_PRIVATE_KEY=your_private_key \
  -e CW_CLIENT_ID=your_client_id \
  --name cw-dashboard \
  --restart unless-stopped \

⁠Getting Your API Keys

⁠1. Create API Keys in ConnectWise

• Go to System → Members → (select a member) → API Keys
• Click New Item and save the public/private key pair

⁠2. Get a Client ID

• Register at https://developer.connectwise.com/ClientID⁠
• Create a new application entry and copy the Client ID

⁠3. Find Your Site & Company ID

• Site: your ConnectWise URL (e.g. na.myconnectwise.net, eu.myconnectwise.net)
• Company ID: the short company identifier you use to log in

⁠Environment Variables

⁠API Endpoints

⁠Stopping / Removing

docker compose down        # stop
docker compose down -v     # stop and remove volumes