upinget/autobridge repository overview

⁠AutoBridge / Home Agent Solution for Avaya Aura CM

The AutoBridge enables Home Agent solution for Avaya contact center. The tool monitors a pool of Avaya extensions in the contact center, it bridges Avaya and Asterisk extensions together whenever any of the Avaya extension has incoming or outgoing call. This enables home agent who is stayed at home can operate his/her CRM application via a VPN connection and speaks to his/her customer using an Internet SIP phone. For more information, please visit the AutoBridge Programming Blog⁠.

⁠Create the Container

To create a container as daemon process, enter the following command
To create a container as daemon process and store the have the audit log to an external database, enter the following command
Port number description as following:

• 5100: uuiSVR data server port
• 8080: Softphone web page port
• 9081: Web Socket port for Softphone
• 9082: AutoBridge Supervisor REST interface port
• 14014: Telnet port of uuiSVR
• 14022: Telnet port of AutoBridge
• If you host has enabled SELinux, add option --security-opt label=disable

⁠Configure the AutoBridge Parameters

Telnet to the AutoBridge console, update the following parameters by the following commands

• setup
• setup splunk
• setup database

⁠Configure the TSAPI Client Library Inside the Container

After the container is created, you can enter into the container by the following command
Then, edit the /usr/lib/tslibrc, add the AES IP address and the TSAPI service port number to the file.
After these changes, restart the AutoSVR program by the following command