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Monitoring Server for Avaya Aura CM

\nThe AvayaMonitor uses Avaya TSAPI library, it monitors Avaya resources such as Trunk groups, Hunt groups and Test numbers. When default conditions such as Trunk group member, Hunt group member becomes ZERO or the Test number is unreachable, it sends notification emails to your administrators. Some triggers such as Skill Login or Logout can be executed right after such condition occurred. This tool also provides high level testers such as Line Tester and Recorder Tester for the contact center. The Line Tester is for testing of IVR circuits one by one. The Recorder Tester makes calls on behalf of agent extensions, voice recording will be triggered for these agent extensions so you can verify the healthiness of voice recording system before the operating hours of your agents. The tool can integrate with Nagios so you can monitor the Avaya resources in Nagios. For more information, please visit the AvayaMonitor Programming Blog.
\n\n

Create the Container

\nTo create a container as daemon process, enter the following command
\n

docker run -d -p 14008:14008 -p 5200:5200 -v /var/log/avayamonitor:/var/log/avayamonitor --name avayamonitor avayamonitor:tagname

\nPort number description as following:
\n

14008: Telnet port of AvayaMonitor
If you host has enabled SELinux, add option --security-opt label=disable

\n\n

Configure the AvayaMonitor Parameters

\nTelnet to the AvayaMonitor console, update the following parameters
\n

tm_tlink_01
tm_licensekey

\n\n

Configure the TSAPI Client Library Inside the Container

\nAfter the container is created, you can enter into the container by the following command
\n

docker exec -i -t avayamonitor bash

\nThen, edit the /usr/lib/tslibrc, add the AES IP address and the TSAPI service port number to the file.
\nAfter these changes, restart the AvayaMonitor program by the following command\n

/usr/local/upinget/stopavayamonitor.sh

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upinget/avayamonitor

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