upinget/bcmssvr repository overview

⁠BCMS Server for Avaya Aura CM

The bcmsSVR is a gateway program for the access of real time BCMS, historical BCMS and other reports from Avaya Aura CM. It also provides API interfaces for development of call center reports and wallboard applications. The bcmsSVR retrieves BCMS and other reports at an interval that specified by you, it stores the real time and historical data in database, Splunk and memory which enables multiple programs access the data via REST query API, OCX and C/C++ DLL interfaces. For more information, please visit the bcmsSVR Programming Blog⁠.

⁠Create the Container

To create a container as daemon process, enter the following command

To create a container as daemon process and store the bcms data to external database, enter the following command

Port number description as following:

• 14017: Telnet port of bcmsSVR
• 8091: bcmsSVR REST interface port
• 8092: bcmsSVR Secure REST interface port
• If you host has enabled SELinux, add option --security-opt label=disable

⁠Configure the bcmsSVR Parameters

Telnet to the bcmsSVR console, update the parameters by running the following command

• setup
• setup database
• setup api
• setup splunk
• Use the "add acd" command to add Avaya connection

⁠Restart the bcmsSVR Inside the Container

After the container is created, you can enter into the container by the following commands
You can restart the bcmsSVR program by the following command