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Dialer for Avaya Aura CM

\nThe UPINGET dialer is a simple dialer solution developed for the Avaya contact center environment. It supports various dialing methods such as Reactive, Preview and Reminder algorithms. It can integrate with various dialing agent (technology), currently it supports dialing using basic and advanced TSAPI. When using the basic TSAPI dialing agent, phantom device is used to make call. TSAPI advanced API is used if your AE Server supports advanced TSAPI and answering machine detection is supported when your Avaya CM Outbound Call Management software license is enabled. For more information, please visit the Dialer Programming Blog.
\n\n

Create the Container

\nTo create a container as daemon process, enter the following command
\n

docker run -d -p 14023:14023 -p 14014:14014 -p 5100:5100 -p 9091:9091 -v /var/log/updialer:/var/log/updialer --add-host=dbserver:192.168.1.20 --name updialer updialer:tagname

\nPort number description as following:
\n

14023: Telnet port of UPDialer
14014: Telnet port of uuiSVR
5100: uuiSVR data server port
9091: UPDialer REST interface port
If you host has enabled SELinux, add option --security-opt label=disable

\n\n

Configure the UPDialer Parameters

\nTelnet to the UPDialer console, update the following parameters
\n

ca_tlink_01
ca_licensekey
dl_licensekey
dl_uuisvr

\n\n

Configure the TSAPI Client Library Inside the Container

\nAfter the container is created, you can enter into the container by the following command
\n

docker exec -i -t updialer bash

\nThen, edit the /usr/lib/tslibrc, add the AES IP address and the TSAPI service port number to the file.
\nAfter these changes, restart the UPDialer program by the following command\n

/usr/local/upinget/stopupdialer.sh

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upinget/updialer

Tags for upinget/updialer